Terms of Service for Best Online Pet Health Supplies

Last updated: October 16, 2026

These Terms govern your use of bestonlinepetssupply.com and your purchases from Best Online Pets Supply (“we,” “us”). By using the site or placing an order, you agree to these Terms, our Privacy Policy, and our Shipping & Returns policy. If you don’t agree, please don’t use the site.

You must be at least 18, or the age of majority where you live. You agree to use the site lawfully and not to:

• break any law or infringe anyone’s rights;
• upload malicious code, scrape or crawl the site, or interfere with its security;
• submit false information or impersonate others; or
• harass, threaten, or discriminate against anyone.

We may refuse service or end your access at any time if you violate these Terms.

• Placing an order is an offer to buy. We accept it when we ship it. We may refuse or cancel any order, or limit quantities, for reasons such as stock, pricing errors, or suspected fraud. If we cancel a paid order, we’ll refund you in full.
• Please give accurate billing and shipping information.
• Prices and offers can change without notice. Discount codes can’t be applied after an order is placed.
• Payments are processed securely by GoDaddy. We don’t store your full card number.

Orders ship directly from the manufacturer. Shipping times, costs, and return rules are in our Shipping & Returns policy, which is part of these Terms.

We try to keep descriptions, images, and prices accurate, but errors can occur, and we may correct them or cancel affected orders. Colors may vary on your screen.

Our products and site content are not veterinary advice. Statements about products haven’t been evaluated to diagnose, treat, cure, or prevent any disease. Talk to your veterinarian before giving your pet a new supplement, especially if your pet is pregnant, nursing, elderly, on medication, or has a medical condition. Follow the manufacturer’s label and dosing directions. If your pet seems unwell, contact your vet right away.

If you send us a review, photo, comment, or idea, you give us a free, worldwide right to use, edit, and publish it. You promise it’s yours to share and doesn’t break the law or anyone’s rights. We may remove content we consider unlawful, misleading, or offensive.

The site, its text, images, and logo belong to us or our licensors. Product names and brands belong to their owners. You may not copy or resell site content without our written permission.

We may link to other sites or use third-party tools. We don’t control them and aren’t responsible for their content, products, or practices.

If you opt in to our texts, you agree to receive customer-care messages such as order and service updates. Message frequency varies, and message and data rates may apply. Text STOP at any time to cancel (we’ll send a confirmation), and HELP for help, or contact us at joel@bestonlinepetssupply.com or 508-388-3380. Carriers aren’t liable for delayed or undelivered messages. See our Privacy Policy for how we handle your number.

The site and products are provided “as is” and “as available.” To the fullest extent the law allows, we disclaim all warranties, express or implied, and we won’t be liable for indirect, incidental, special, or consequential damages, or for losses beyond the amount you paid for the product at issue. Some states don’t allow these limits, so they apply only as far as the law permits. Nothing here limits rights you have under Massachusetts consumer protection law.

You agree to defend and hold us and our affiliates and service providers harmless from third-party claims, including reasonable attorneys’ fees, arising from your violation of these Terms or the law.

• Governing law: Massachusetts law applies, and disputes will be heard in the state or federal courts located in Massachusetts.
• Changes: we may update these Terms by posting a new version here. Continued use means you accept the changes.
• Severability: if any part is unenforceable, the rest stays in effect.
• Entire agreement: these Terms and the policies they reference are our whole agreement. Our not enforcing a right doesn’t waive it.
• Termination: either of us may end this agreement at any time. Obligations incurred before termination survive.

Best Online Pets Supply
484 East Ashland St., Brockton, MA 02302
508-388-3380 | joel@bestonlinepetssupply.com.

.